• Connections Enquiries: 0800 011 3433 Mon - Fri: 8am - 8pm Sat: 9am - 5pm

What kind of connections service would you like to apply for?

Unsure of which Connections
Service you need?

Let us guide you

Move my supply (service alteration)

Making changes to the layout of your property? Need to move your electricity supply? Moving your electricity service is referred to as a Service Alteration. This is usually required when the layout of a property changes.

Guide Price
£600
ex VAT
View all of our Guide Prices & Timescales
Moving only your meter? Find out who your supplier is and they’ll arrange this for you. We will move the cut out (fuse unit) and the incoming cable, the moving of the meter is the responsibility of your electricity supplier.
Apply

If you are ready to apply for a service alteration click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
Moving only your meter? Find out who your supplier is and they’ll arrange this for you. We will move the cut out (fuse unit) and the incoming cable, the moving of the meter is the responsibility of your electricity supplier.
Apply

If you are ready to apply for a service alteration click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
  • Your name and address.
  • Your property type e.g. house, flat.
  • Whether the service is single or three phase.
  • If you are connected via an underground or overhead service cable.
  • The distance, in meters, you need to move the service and the meter.

A new connection for a new premises

If you need a connection to your new premises we will work with you to provide the most cost effective connection to meet your requirements.

Guide Price
£1,372
ex VAT
View all of our Guide Prices & Timescales
What do I do Next?
Use our quick calculator

Find out a more precise cost using our calculator...

Apply for a budget cost

If you are not ready to proceed with work on site then apply for a budget cost...

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
What do I do Next?
Use our quick calculator

Find out a more precise cost of your connection using our quick calculator or apply for a budget estimate.

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (address where you want the connection).
  • Site location plan showing the site boundary and site ownership, if you apply online you can use our handy mapping tool or if you prefer you can upload an ordnance survey map or a land registry plan.
  • If you don't have a site plan we may have one on record, please contact our connections team on 0800 011 3433.
  • Plan at an appropriate scale (our preference is 1:500) which indicates the proposed layout of any new buildings, roads and metering positions.
  • For a larger site such as industrial units, then you may require a substation installed on your site, if you do we will contact you to request a plan showing the proposed location.
  • Date when the first connection is required.
  • Date when the site is due for completion.
  • Total maximum capacity at each property and heating type (if applicable) within each property.
  • Details of any generation equipment e.g. PV cells (solar panels), wind turbine.
  • Details of any other electrical equipment (if applicable) e.g. motors, welders, air source heat pumps, ground source heat pumps.

A new connection for a new commercial unit

If you need a connection to your new commercial unit we will work with you to provide the most cost effective connection to meet your requirements.

Guide Price
£11,645
plus VAT
View all of our Guide Prices & Timescales
What do I do Next?
Use our quick calculator

Find out a more precise cost using our calculator...

Apply for a budget cost

If you are not ready to proceed with work on site then apply for a budget cost...

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
What do I do Next?
Use our quick calculator

Find out a more precise cost of your connection using our quick calculator or apply for a budget estimate.

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (address where you want the connection).
  • Site location plan showing the site boundary and site ownership, if you apply online you can use our handy mapping tool or if you prefer you can upload an ordnance survey map or a land registry plan.
  • If you don't have a site plan we may have one on record, please contact our connections team on 0800 011 3433.
  • Plan at an appropriate scale (our preference is 1:500) which indicates the proposed layout of any new buildings, roads and metering positions.
  • For a larger site such as industrial units, then you may require a substation installed on your site, if you do we will contact you to request a plan showing the proposed location.
  • Date when the first connection is required.
  • Date when the site is due for completion.
  • Total maximum capacity at each property and heating type (if applicable) within each property.
  • Details of any generation equipment e.g. PV cells (solar panels), wind turbine.
  • Details of any other electrical equipment (if applicable) e.g. motors, welders, air source heat pumps, ground source heat pumps.

A temporary site connection

If you need a temporary connection to power site cabins, tools or temporary homes we will work with you to provide the most cost effective temporary connection to meet your requirements.

What do I do Next?
Apply for a budget cost

If you are not ready to proceed with work on site then apply for a budget cost...

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (address where you want the connection).
  • Site location plan showing the site boundary and site ownership, if you apply online you can use our handy mapping tool or if you prefer you can upload an ordnance survey map or a land registry plan.
  • If you don't have a site plan we may have one on record, please contact our connections team on 0800 011 3433.
  • Plan at an appropriate scale (our preference is 1:500) which indicates the proposed layout of any new buildings, roads and metering positions.
  • For a larger site such as industrial units, then you may require a substation installed on your site, if you do we will contact you to request a plan showing the proposed location.
  • Date when the connection is required.
  • Date when the site is due for completion.
  • Total maximum capacity for the temporary connection.
  • Details of any generation equipment e.g. PV cells (solar panels), wind turbine.
  • Details of any other electrical equipment (if applicable) e.g. motors, welders, air source heat pumps, ground source heat pumps.

Unmetered Connections

If you represent a local authority or highways agency lighting department, a public lighting contractor organisation or an electrical street furniture provider, then we will work with you to provide your connection of an unmetered electricity supply. You will need a separate application form for each postal area.

 
Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
  • Your name and address.
  • The MPAN number for any existing connection agreement you have relating to the connection you are applying for.
  • Site location.

Disconnections

Need to arrange the disconnection of an Electricity supply?

You can either contact your electricity supplier to get things started or we can provide you with a disconnection service.

 
Apply

If you are ready to apply for a disconnection click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
Apply

If you are ready to apply for a disconnection click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
  • Your name and address.
  • Date required for service disconnection.
  • MPAN or Meter Serial Number and the Meter removal date for each disconnection.
  • Site location plan showing the position of each proposed supply to be disconnected.
  • Planned demolition date (if applicable).

An increase in the size of your connection

If you need to make changes to your connection because you have changed your electrical requirements we may need to alter your existing connection and provide you with a quotation.

What do I do Next?
Apply for a budget cost

If you are not ready to proceed with work on site then apply for a budget cost...

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 20 mins

Before you start to apply, you will need...
Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 20 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (address where you want the connection).
  • Site location plan showing the site boundary and site ownership, if you apply online you can use our handy mapping tool or if you prefer you can upload an ordnance survey map or a land registry plan.
  • If you don't have a site plan we may have one on record, please contact our connections team on 0800 011 3433.
  • Plan at an appropriate scale (our preference is 1:500) which indicates the proposed layout of any new buildings, roads and metering positions.
  • For a larger site such as industrial units, then you may require a substation installed on your site, if you do we will contact you to request a plan showing the proposed location.
  • Date when the first connection is required.
  • Date when the site is due for completion.
  • Total maximum capacity at each property and heating type (if applicable) within each property.
  • Details of any generation equipment e.g. PV cells (solar panels), wind turbine.
  • Details of any other electrical equipment (if applicable) e.g. motors, welders, air source heat pumps, ground source heat pumps.

Moving Our Equipment

If you would like us to relocate or remove our existing cables, overhead lines or other equipment we're here to help.

 
Apply for a budget cost

If you are not ready to proceed with work on site then apply for a budget cost...

Apply

If you are ready to apply click here

Applying online will only take you approx. 20 mins

Before you start to apply, you will need...
Apply

If you are ready to apply click here

Applying online will only take you approx. 20 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (where you want our network moving).
  • Site location plan showing the site boundary and site ownership if applicable, if you apply online you can use our handy mapping tool, or upload an ordnance survey map or land registry plan.
  • Plan at an appropriate scale (our preference is 1:500) clearly indicating the proposed works which affect our equipment.
  • Date when you require our equipment moving.
  • Date when the work is due for completion.

Connecting small-scale generation to a single premises (up to 3.68kW/11.04kW)

If you are installing small-scale generation to your premises, your installer must notify us within 28 days of the date of commissioning.

 
Let us know

If you are ready to notify us now click here

Applying online will only take you approx. 15 mins

Before you start to apply, you will need...
Let us know

If you are ready to notify us now click here

Applying online will only take you approx. 15 mins

Before you start to apply, you will need...
  • Name and Contact details for the owner of the generation equipment.
  • Site address where the generation equipment has been installed.
  • MPAN for the premises where the equipment has been installed.
  • The rating in kW of the generation equipment.
  • The type test reference of the generation equipment.
  • The single line diagram for the installation.

Connecting small-scale generation to multiple premises (up to 3.68kW/11.04kW)

There is a key difference between connecting units at one customer site and multiple units within different customer sites and in a close geographic region: for multiple sites, you need to get approval from us before you can connect.

 
Apply

Connecting generation to multiple premises, apply now

Applying online will only take you approx. 15 mins

Before you start to apply, you will need...
Apply

Connecting generation to multiple premises, apply now

Applying online will only take you approx. 15 mins

Before you start to apply, you will need...
  • Name and address of installer
  • Site addresses where you are proposing to install the generation.
  • The rating in kW of the generation equipment.
  • MPAN for the premises if available.

Connecting large scale generation (above 3.68kW)

If you want to install generation above 3.68kW then you need to make an application to connect so we can understand the impact your generation may have on our network & existing customers.

Guide Price
£109,080
inc VAT
View all of our Guide Prices & Timescales
What do I do Next?
Use our quick calculator

Find out a more precise cost using our calculator...

Apply for a budget cost

If you are not ready to proceed with work on site then apply for a budget cost...

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
What do I do Next?
Use our quick calculator

Find out a more precise cost of your connection using our quick calculator or apply for a budget estimate.

Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 30 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (address where you want the connection).
  • Site location plan showing the site boundary and site ownership, if you apply online you can use our handy mapping tool or if you prefer you can upload an ordnance survey map or a land registry plan.
  • If you don't have a site plan we may have one on record, please contact our connections team on 0800 011 3433.
  • Plan at an appropriate scale (our preference is 1:500) which indicates the proposed layout of any new buildings, roads and metering positions.
  • For a larger site such as industrial units, then you may require a substation installed on your site, if you do we will contact you to request a plan showing the proposed location.
  • Date when the first connection is required.
  • Date when the site is due for completion.
  • Total maximum capacity at each property and heating type (if applicable) within each property.
  • Details of any generation equipment e.g. PV cells (solar panels), wind turbine.
  • Details of any other electrical equipment (if applicable) e.g. motors, welders, air source heat pumps, ground source heat pumps.

Point of Connection for Independent Connection Providers

If you are thinking of appointing an ICP for your connections work, or you are an ICP that has been engaged by a client to deliver their new connections work, we can provide you with the necessary non-contestable services.

 
Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
Apply

If you are ready to apply for a connection click here

Applying online will only take you approx. 25 mins

Before you start to apply, you will need...
  • Your name and correspondence address.
  • Site address (address where you want the connection).
  • Site location plan showing the site boundary and site ownership, if you apply online you can use our handy mapping tool or if you prefer you can upload an ordnance survey map or a land registry plan.
  • If you don't have a site plan we may have one on record, please contact our connections team on 0800 011 3433.
  • Plan at an appropriate scale (our preference is 1:500) which indicates the proposed layout of any new buildings, roads and metering positions.
  • For a larger site such as industrial units, then you may require a substation installed on your site, if you do we will contact you to request a plan showing the proposed location.
  • Date when the first connection is required.
  • Date when the site is due for completion.
  • Total maximum capacity at each property and heating type (if applicable) within each property.
  • Details of any generation equipment e.g. PV cells (solar panels), wind turbine.
  • Details of any other electrical equipment (if applicable) e.g. motors, welders, air source heat pumps, ground source heat pumps.
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