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Have you received a letter from us recently?

Our customers have been sent letters asking them to confirm if their household needs to stay on our Priority Services Register. If you have received one of these, please click here and take two minutes to fill in a short form.

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Priority service customers registration

* Signifies mandatory fields

If you are applying on behalf of someone else, you will be able to provide their details next.

Your Details

Your password

  1. Not good enough yet!
    To break this password would take...

    Have you tried - multiple words e.g. hat pencil carrot

    More password tips

    Password Tips

    Passwords provide the first line of defence against unauthorised access to your information. The stronger your password, the more protected your information will be from hackers.

    What makes a strong password?

    • Must be at least 6 characters long
    • Should not contain your user name, real name, or company name
    • Is significantly different from your other passwords
    • Contains UPPERCASE, lowercase, numbers and certain symbols
      ( we accept '~!@#$%^? but not "£&¬<> )
    Find out more on securing your passwords

Your contact address

Password Tips

Using Strong Passwords will greatly minimise the risk of your online data being hacked

To ensure your data remains safe and secure always use strong passwords which include spaces, numbers, special characters and unconnected words - for example:

  • %My middle name5
  • Apple m0nkey dance!
  • .My_2dad6.

You can not use the following characters: " £ & ¬ < >

Make sure you regularly change your password and never use the same one across more than one system